WEDDING & EVENT PLANNING PROCESS AT SPC
We are committed to using novel ways to interpret our clients dreams to the smallest detail by executing their vision, coordinating resources and producing an event that is unique to them.
Our Core Values
Our core values are more than words on a page, they define how we serve our clients and retain success stories.
Trustworthy - We value our clients entrusting us with the planning of their special event and we in turn provide services that guarantees their satisfaction.
Integrity - We do what we say we will do and are transparent with our vendors including keys stakeholders, clients and team members.
Accountability - We hold ourselves accountable for our actions in support of our mission.
Passion - Our clients at first contact realizes how much we love what we do, and this is why we take the big event planning task out of their hands with pleasure.
At SPC, Our Phased-based planning process is a flexible framework that adapts, evolves and responds to our client's event planning needs.
a. Questionnaire: Within 24 hours which we receive our clients inquiry either online or physically, we send out our questionnaire, their responses on our questionnaire gives us an overview about their event type and guide us on giving them a tailored recommendation for their proposed event.
b. One on One Consultation: By Now we have a clearer insight about our client, their event objectives and expectation, we set up a one on one consultation either in person or by phone call to inform our client who we are, what services we oﬀer, give our recommendations , discuss budget, share our company policies and service packages, We then create a proposal/quote based on their required services and event needs.
c. Contract and Retainer: Within 2 Business days of our client declaring their intent to hire us and accepting our proposal, we provide our service contract and agreement for client to sign electronically and provide numerous options to make retainer fee payment, this retains their special date in our calendar for their specific event.
d. Scope of Work: As much as our services contract explains the details of what services we will be providing, We find it important to itemize our scope of work and give this to our clients after contract have been signed, this scope of work highlights what services are included , what services are not included and what services can be added on later. We also create a checklist for our client that will simplify their planning process.
We will have an in depth conversation about the overall look and feel of our clients event, addressing the five senses in event planning to give our client and their guest the best experience possible, we will then create a design proposal to bring our clients vision to life. The best event professionals will be recommended to them to ensure all the details from the approved design proposal fits their celebration perfectly. SPC Wedding & Event Mgt works with some of the best teams in the event industry but with the understanding that our clients might have other professional vendors they prefer to work with. However, any recommended professionals from SPC are carefully sourced based on our clients' design proposal, budget and needs.
This is where our clients get to be as involved as much or as little as they want. We will serve as the liaison between our clients and their hired professional. Our Clients enjoys unlimited consultation through their preferred mode of communication, where we provide insight and knowledge throughout this process. We help with choosing venue, professional vendors, manage budget, implement design and style and help our client stay on track.
FINAL PREP PHASE
Approximately four to five weeks prior to the event day, we will commence the final planning stages of producing a detailed timeline, floorplan and task list, following up with creative team members and wrapping up any last minute plans that require attention, At two weeks to the event, we will circulate to all hired event professionals the event timeline, floorplan and task list for general review and comments. A week prior to the event, we schedule a venue tour with all hired professionals, venue managers and our clients to discuss set up based on floorplan and timeline.
It is the Day of Celebration! SPC Team will be on site ahead of start time to manage all creative team members, logistically coordinating the flow of the day to ensure our client's event set up and vision is met. We will remain on the site after the event to supervise tear down and ensure a successful and timely venue evacuation.
This is an important phase for us at SPC Wedding & Event Management. We value our clients opinions, feedbacks and reviews. After the event, we send a post-event questionnaire to our client to tells us what we did that they love about SPC and what we did that needs improvement. We also send them a link to review their experience working with us. Listening to their voice helps us create stronger relationships with them, we also understand that good reviews are important to our business growth.